Privacy Policy

Privacy policy

At Soft Rebels data protection and confidentiality is a high priority. This privacy policy sets out clear guidelines for how Soft Rebels processes your personal data. Further, we explain how we use the personal data that you leave and/or provide when you visit our website and use the various services on the website.

 

Data controller and contact information

This website is operated and owned by:

Soft Sales ApS
Søboparken 31, 5600 Fåborg
CVR: 34725683
Phone: +45 86551276
support@soft-rebels.com

 

Collection of personal data

In order to shop at www.soft-rebels.com you must state at least:

Name
Address
E-mail
Telephone / mobile number

The above data is stored with information about the items you bought, for 5 years from the end of the financial year to which the information relates, see. Bookkeeping Act § 10, after which the data are deleted. Did you set up a login to be able to make self-service with us, your personal information and order information not be deleted unless you ask us to do so.

Information will not be disclosed or sold to third parties, except in connection with a restructuring or a full or partial sale of the company. Any disclosure in such a situation would be in accordance with the then-current privacy legislation. As a customer you are entitled to access to our registration data about you and you may object to the registration pursuant to the rules of this Act concerning the processing of personal data and inquiries regarding this should be directed to Soft Rebels via: support@soft-rebels.com.

You will always be informed in connection with collection of personal data about you. The personal data collected by us may include, for instance, your name, your email address, and similar identification data, information about an online purchase and about your navigation on the website.

In connection with the submission of your data it will always be stated whether the submission is voluntary or necessary for completing the desired action, such as the completion of a transaction in our web shop.

Your personal data is collected in one or several of below cases:
- When you buy goods online at soft-rebels.com
- When you sign up for Soft Rebels newsletter
- When you create a client account at Soft Rebels
- When your participate in one of Soft Rebels’ competitions

If you use your email address in more than one of the above cases, your personal data will only be collected and registered in one place. This way your information is already stored when you shop at us, and you will not receive the same marketing material from Soft Rebels more than once.

 

Use of personal data

Personal data is collected and will be used in connection with: 
- Completion of orders in our web shop
- Sign-ups for newsletter
- Management of customer club/loyalty club
- Management of user accounts/profiles
- Participation in competitions and/or other events
- Send-outs of other marketing material, including invitations to events and allocation of discount codes
- Collection and evaluation of consumer reviews
- Overview of purchase history
- Statistics
- Other marketing initiatives

Please note, that we will only use your personal data to send marketing material if you prior have given your explicit consent, unless legislation allows us to contact you without your prior consent.

Soft Rebels keeps statistics about which areas of the site our users visit and which products the users prefer. This data does not contain personal data. Knowledge about the users’ use of the website is gained with help from the collected data. This information is used to improve the website. We do use data about how our users navigate, to better understand how our users use the Soft-Rebels.com, and from that we try to improve the website. We are not able to see where you come from or where you are going on the internet after you leave our site. Furthermore, we collect information about what products our users, as a unit, prefers. This information is also used to improve the website. We do not sell or otherwise disclose information about how our user navigate and use our website. We do not sell or disclose information about your purchase history to third party.

 

Transfer to other data controllers

In general, we do not transfer your personal data to a third party without your consent. However, information that is used for delivery of goods will be transferred to the shipping company used by Soft Rebels.

Under specific circumstances and with reference to legislation, it might be necessary to transfer information to public authorities or the police. For example, information may be disclosed to the police in case of suspicion of credit card fraud.

In the case of a re-organization, full or partial sale of the company, any disclosure in such connection will be in accordance with current legislation for the processing of personal data.

 

Disclosure to data processors

Your personal data is disclosed to partners of Soft Rebels who deliver services on behalf of Soft Rebels, for example in relation to send-outs of newsletters. These partners only process the personal data on behalf of Soft Rebels and in accordance with the instructions of Soft Rebels.

 

Deletion of personal data

We will delete your personal data when we no longer need to process them in relation to one or more of the purposes set out above in section 4. However, the data may be processed and stored for a longer period in anonymized form.

 

Cookies

By entering www.soft-rebels.com, you agree that we may use cookies. A cookie is a small data file that we place on your computer to keep track of what happens during your visit and in order to recognize your computer. A cookie is not a program and do not contain viruses. Governing Law and Jurisdiction Purchase of goods on www.soft-rebels.com is subject to Danish law. Any dispute settled by the Danish courts.

 

Security

We have implemented security measures to ensure that our internal procedures meet our high security policy standards. Accordingly, we strive to protect the quality and integrity of your personal data.

 

Your rights

You are at any time entitled to be informed of the personal data about you that we process, but with certain legislative exceptions. You also have the right to object to the collection and further processing of your personal data. Furthermore, you have the right to have your personal data rectified, erased or blocked. Moreover, you have the right to receive information about you that you have provided to us, and the right to have this information transmitted to another data controller (data portability).

 

Withdrawal of consent

You may, at any time, withdraw any consent you have given and we will delete your personal data, unless we can continue the processing based on another purpose. If you wish to withdraw your consent, please contact us at support@soft-rebels.com or phone +45 86551276.

 

Links to other websites etc.

Our website may contain links to other websites or to integrated sites. We are not responsible for the contents of the websites of other companies or for the practices of such companies regarding the collection of personal data. When you visit other websites, you should read the owners' policies on the protection of personal data and other relevant policies.

 

Amendment of data etc.

If you want us to update, amend or delete the personal data that we have recorded about you, wish to get access to the data being processed about you, or if you have any questions concerning the above guidelines, you may contact us at support@soft-rebels.com or Phone +45 86551276. You may also write to us at the following address:

Soft Rebels, Soeboparken 31, 5600 Faaborg

 

Complaints

If you wish to appeal against the processing of your personal data, please contact us by email, telephone or letter as indicated in section 14 above. You may also contact the Data Protection Agency, Borgergade 28, 5., 1300 Copenhagen K.