NOTE: We reserve the right to cancel an order if freight costs to remote areas exceed a certain size.
30 days return right
When you shop online at www.soft-rebels.com you have 30 days to cancel, where you can inform us that you regret your purchase and then return the item(s) to us. Some items are not covered by this right, and it will appear in the ordering process. Right runs from the day you received the goods. If the period expires on a public holiday, Saturday, Constitution Day, Christmas Eve or New Year's Eve deadline is extended to the following Monday. In the case of multiple goods ordered in one order but are delivered separately, or a product that comes in several batches, the period from the receipt of the last item.
Do after receiving only handle the goods in a way so that you can establish the nature, characteristics and the way they operate. To exercise the return right, you should make an unequivocal statement by email within 30 days of receipt of goods.
Christmas presents: Extended returns until 31st Jan. 2019